The Terms and Conditions were last updated on August 21, 2025
Introduction
Acclora Labs LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.acclora.com (the “Website”) and use our AI chatbot development services.
Contact Information
- Company: Acclora Labs LLC
- Address: 30 N Gould St, Ste R, Sheridan, Wyoming 82801, USA
- Email: support@acclora.com
2. Information We Collect
2.1 Personal Information
We collect minimal personal information from you only when you voluntarily provide it through our Contact Us form:
- First Name
- Last Name
- Email Address
- Any message or inquiry you choose to submit
2.2 Automatically Collected Information
We use cookies and similar technologies as detailed in our Cookie Policy. This includes:
- Functional Cookies: Essential cookies for website functionality (WordPress, Elementor)
- Statistics Cookies: Anonymous analytics cookies (with your consent)
- Social Media Cookies: From embedded Facebook, Instagram, and LinkedIn content
- Third-Party Cookies: Google Fonts and other service providersWe do not use marketing or tracking cookies for advertising purposes.
We do not use marketing or tracking cookies for advertising purposes.
3. How We Use Your Information
We use the information we collect solely for the following purposes:
- Responding to Inquiries: To respond to your questions, requests, or comments submitted through our Contact Us form.
- Business Communication: To provide information about our AI chatbot development services
- Legal Compliance: To comply with applicable laws and regulations
4. Third-Party Services
4.1 Formspree.io
We use Formspree.io to process contact form submissions. When you submit our contact form, your information is processed by Formspree.io according to their privacy policy. Formspree.io retains submitted data for 30 days, after which it is automatically deleted.
4.2 Hosting Provider
Our website is hosted by Hostinger. Your interactions with our website may be subject to Hostinger’s privacy practices for hosting services.
4.3 Social Media Platforms
We have embedded content from Facebook, Instagram, and LinkedIn on our website for social sharing and promotion. These platforms may place cookies and collect information according to their respective privacy policies. These services are located in the United States.
4.4 Google Fonts
We use Google Fonts to display typography on our website, which may involve data processing by Google.
5. Cookies and Similar Technologies
We use various types of cookies and similar technologies as detailed in our comprehensive Cookie Policy:
5.1 Essential/Functional Cookies
- WordPress: Required for basic website functionality
- Elementor: For page building and display features These cookies are necessary for website operation and do not require consent.
5.2 Statistics Cookies (with consent)
- Elementor Analytics: Anonymous statistics to optimize website performance We only use these with your explicit consent.
5.3 Third-Party Cookies
- Google Fonts: For displaying website fonts
- Social Media: Facebook, Instagram, and LinkedIn cookies from embedded content
- Miscellaneous: Other essential service providers
5.4 Cookie Consent
When you first visit our website, we show a cookie consent banner allowing you to:
- Accept all cookies
- Manage preferences by category
- View detailed information about each cookie type
You can modify your cookie preferences at any time through our consent management tool.
For complete details about our cookie usage, data retention periods, and how to manage cookies, please refer to our detailed Cookie Policy.
6. Data Retention
- Contact Form Data: Information submitted through our contact forms is retained by Formspree.io for 30 days and then automatically deleted
- Cookie Data:
- Essential cookies are retained only for the duration necessary for website functionality
- Statistics cookies are retained according to their specific retention periods as detailed in our Cookie Policy
- Social media cookies follow the retention policies of their respective platforms
- Consent Records: We keep records of your cookie consent choices to respect your preferences
7. Data Sharing and Disclosure
We do not sell, trade, or share your personal information with third parties except:
- Service Providers: With Formspree.io for contact form processing and other essential service providers (Hostinger, Google Fonts)
- Social Media Platforms: Data may be processed by Facebook, Instagram, and LinkedIn through embedded content on our website
- Analytics: Anonymous statistics may be collected through Elementor (with your consent)
- Legal Requirements: When required by law or to protect our rights and safety
8. Your Rights
For EU Residents (GDPR): If you are a resident of the European Economic Area (EEA), you have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your personal information
- Data Portability: Request transfer of your information to another service
For US Residents: Depending on your state of residence, you may have rights under applicable US privacy laws including:
- California (CCPA/CPRA): Right to know, delete, correct, and opt-out of sale of personal information
- Other State Laws: Rights may vary by jurisdiction
To exercise these rights, please contact us at support@acclora.com.
9. Data Security
We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
10. International Data Transfers
As we are a US-based company (Wyoming LLC) and use service providers that may process data internationally, your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable US privacy laws.
For EU Residents: If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we ensure adequate protection for international transfers through appropriate safeguards such as Standard Contractual Clauses or other legally recognized transfer mechanisms.
11. Children’s Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
13. Legal Compliance & Governing Law
Governing Law: This Privacy Policy and our data processing practices are governed by the laws of the State of Wyoming, United States of America.
Jurisdiction: Any disputes relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the state and federal courts located in Wyoming, United States of America.
14. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: support@acclora.com
Company: Acclora Labs LLC
Address: 30 N Gould St, Ste R, Sheridan, Wyoming 82801, USA